ServiceNow Customer Service Management (CSM) takes your customer service to the next level while controlling operating costs. Key benefits include:

  • Resolve issues quickly and delight customers with AI-powered self-service.
  • Set your agents up for success with real-time information to boost their productivity.
  • Use AI to improve deflection, foster productivity, and streamline processes.

Watch the latest customer service management demo now or get hands-on with a free developer instance.

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